Shipping policy

Shipping Policy

Last Updated: September 5, 2026

Thank you for shopping with EliteBlueprints. We are committed to processing and delivering your orders as quickly and safely as possible. Please review the information below to understand our shipping process.

1. Order Processing

Orders are generally processed within 1–3 business days after payment is successfully received.

Orders placed on weekends or public holidays will generally be processed on the next business day.

During sales, promotions, holidays, or periods of high order volume, processing may take longer than usual. We appreciate your patience during these periods.

2. Shipping Time

Once your order has been processed and shipped, delivery generally takes approximately 3–7 business days, depending on your location and the shipping service available.

Delivery times are estimates and are not guaranteed. Actual delivery times may vary due to courier delays, weather conditions, public holidays, remote locations, or other circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Any applicable shipping promotions or free-shipping offers will be subject to the terms displayed on our website at the time of purchase.

4. Order Tracking

Once your order has been shipped, you may receive tracking information through the contact details provided during checkout.

You can use the tracking information to check the status and progress of your shipment.

Please allow some time for tracking information to become active after the order has been handed over to the shipping carrier.

5. Delivery Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

EliteBlueprints is not responsible for delays, failed deliveries, or additional shipping charges caused by incorrect, incomplete, or outdated address information provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible. We will do our best to assist, but we cannot guarantee that an address can be changed after an order has been processed or shipped.

6. Delayed or Lost Orders

If your order is delayed beyond the expected delivery timeframe, please contact us so we can assist you in checking the shipment status.

If a package is confirmed as lost by the shipping carrier, we will work with the carrier to determine the appropriate resolution.

EliteBlueprints is not responsible for delays caused by events outside our reasonable control, including natural disasters, severe weather, strikes, transportation disruptions, government restrictions, or courier-related issues.

7. Incorrect or Damaged Deliveries

If you receive a damaged package, incorrect product, or missing item, please contact us within 7 days of delivery.

Please provide your order number and clear photos or videos of the package and product so that we can investigate the issue and provide an appropriate solution.

8. Failed Delivery

If a delivery attempt fails because the customer is unavailable, provides an incorrect address, refuses the package, or otherwise prevents delivery, additional shipping charges may apply for re-delivery.

If an order is returned to us because it could not be delivered, we may contact you regarding the available options.

9. International Shipping

International shipping availability and delivery times may vary depending on the destination.

Customers are responsible for any applicable customs duties, taxes, import charges, or other fees imposed by the destination country unless otherwise stated at checkout.

Customs clearance may also cause additional delivery delays.